Privacy Policy

1Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• •Name, email address, phone number, and contact details
• •Professional credentials, medical licenses, and registration numbers
• •Business information, clinic/hospital details, and practice locations
• •Payment and billing information (processed through secure payment gateways)

Usage Information

• •Search queries, browsing history, and interaction with our platform
• •Device information, IP address, browser type, and operating system
• •Cookies and similar tracking technologies

2How We Use Your Information

We use the collected information for the following purposes:

• •To provide, maintain, and improve our services
• •To process payments and manage subscriptions
• •To display provider profiles and listings on our platform
• •To communicate with you about your account, services, and updates
• •To send marketing communications (with your consent)
• •To analyze usage patterns and improve user experience
• •To comply with legal obligations and protect our rights

3Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• •Service Providers: With third-party service providers who assist in operating our platform, processing payments, and managing campaigns
• •Public Profiles: Provider information may be displayed publicly on our platform as part of listings and search results
• •Legal Requirements: When required by law, court order, or government regulation
• •Business Transfers: In connection with a merger, acquisition, or sale of assets
• •With Your Consent: When you explicitly authorize us to share your information

4Data Security

DocLinks implements reasonable security measures to protect your information:

• •Encryption of data in transit and at rest
• •Secure payment processing through authorized payment gateways
• •Access controls and authentication mechanisms
• •Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5Cookies and Tracking Technologies

We use cookies and similar technologies to:

• •Remember your preferences and settings
• •Analyze website traffic and user behavior
• •Provide personalized content and advertisements
• •Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

6Third-Party Services

Our platform may integrate with third-party services including:

• •Payment gateways (Razorpay, Stripe, etc.) for secure payment processing
• •Advertising platforms (Google Ads, Meta Ads) for campaign management
• •Communication services (WhatsApp, SMS gateways) for notifications
• •Analytics tools to understand user behavior

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your data.

7Your Rights and Choices

You have the following rights regarding your personal information:

• •Access: Request access to your personal data
• •Correction: Update or correct inaccurate information
• •Deletion: Request deletion of your data (subject to legal and contractual obligations)
• •Opt-out: Unsubscribe from marketing communications
• •Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@doclinks.in

8Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you cancel your subscription or delete your account, we may retain certain information for legal, regulatory, or business purposes.

9Children's Privacy

DocLinks is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10International Data Transfers

Your information may be transferred to and processed in countries other than India. By using our services, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12Compliance with Data Protection Laws

DocLinks complies with applicable data protection laws, including:

• •The Information Technology Act, 2000 and its associated rules
• •Relevant healthcare data protection regulations
• •Industry best practices for data security and privacy